Firedog Partners with Navy Exchange Stores to provide PC Support for Military Heroes

November 22, 2010

DALLAS, Texas – Nov. 22, 2010 – Flextronics Retail and Technical Services’ (RTS) Firedog, a national technology services company, today announced a partnership with the Navy Exchange Service Command (NEXCOM), a $2.5 billion retail organization of the Department of the Navy that provides quality of life support for active duty military, retirees, reservists and their families.

Beginning today at Norfolk, VA, NEX store locations, Firedog technicians will be available on site and remotely to offer installation, optimization and set up services for personal computers, mobile devices and other communication tools. Technicians will provide personal concierge services, including data transfers from an old to new device and syncing all technologies together. Included with the partnership, Firedog will offer complimentary remote PC setup and optimization services (a $49.99 value) to customers purchasing new computers in stores on Black Friday (Nov. 26), as a gesture of thanks to all active and retired military personnel.

“Firedog is proud to provide remote and in-store technology services to military veterans and active soldiers,” said Caroline Dowling, president of Flextronics RTS. “Our remote service capabilities give us the opportunity to connect with these soldiers both at home and abroad to offer fast and easy assistance with all PC needs.”

The complete IT solution for any home or business, Firedog services are available in-home or remotely and range from home theater installation and PC optimization to network configuration and business software updates. Previously owned by Circuit City, the Firedog brand has been re-designed and re-launched by Flextronics, a leading global Electronics Manufacturing Services (EMS) provider, with new techs, software and service offerings. With a domestic call center active and ready for inquiries, Firedog services are available nationally. For more information about Firedog services, visit or call 1-800-FIREDOG.


With operations throughout the United States, Firedog, a division of Flextronics RTS, specializes in technical installation and maintenance for home and office equipment. Formerly associated with Circuit City, Firedog is not exclusively affiliated with any retailer, allowing them to offer technological support services regardless of electronic brand. Firedog offers a variety of ways to service and install equipment: by making house calls, taking questions via phone and Internet, and repairing computers remotely. For more information, visit

The Navy Exchange Service Command (NEXCOM) is headquarters for the worldwide Navy Exchange System that oversees 104 Navy Exchange facilities and its 305 stores worldwide; 42 Navy Lodges; Ship’s Stores; Uniform Program Management Office and Navy Family Support Programs. NEXCOM’s mission is to provide authorized customers quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families. The Navy Exchange enterprise operates primarily as a non-appropriated fund (NAF) business instrumentality. Revenues generated are used to support Morale, Welfare, and Recreation (MWR) programs. In FY08, $2.5 billion in sales were generated with over $45 million in profits provided to Navy MWR programs.

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